Politique de remboursement

Thank you for shopping with us!

At Coyoskin, we are committed to providing you with high-quality products that enhance your beauty experience. We want you to love your routine, which is why we offer a 30-Day Risk-Free Guarantee.

Please review our updated return policy below:

1. Satisfaction Guarantee (30 Days) If you are not completely satisfied with your results, you may request a refund or exchange within 30 days of receiving your order. We want you to try our products risk-free.

2. Damaged or Defective Items (7 Days) Please inspect your order immediately upon arrival. If you receive a damaged or defective item, you must contact our Customer Service team within 7 days of delivery. This allows us to resolve the issue promptly with our manufacturing partners.

Return Request Deadlines

  • For Satisfaction issues: Submit within 30 days of delivery.

  • For Damaged/Defective items: Submit within 7 days of delivery.

Order Confirmation Please carefully review your order before completing your purchase. We strive to provide accurate product descriptions, images, and ingredient lists, but we encourage you to double-check your selection.

How to Initiate a Return To initiate a return (for either satisfaction or damage), please contact our customer support team at hello@coyoskin.us

  • For damaged items: Please include your order number and clear photos of the damaged product.

  • For satisfaction returns: Please include your order number and the reason for the return.

Refund or Replacement Depending on the situation, we may offer a refund or a replacement. Our team will review your case and work with you to find the best solution.