Politique de remboursement

30-Day Risk-Free Guarantee & Return Policy

Thank you for shopping with Coyoskin! We are committed to providing you with high-quality products that enhance your beauty experience. We want you to love your routine, which is why we offer a 30-Day Risk-Free Guarantee.

Please review our updated return policy below:

1. Satisfaction Guarantee (30 Days) If you are not completely satisfied with your results, you may request a refund within 30 days of receiving your order. We want you to try our products risk-free.

  • Condition: To process the refund, you must return the product container to us (even if empty or partially used).

  • Shipping Costs: Please note that the customer is responsible for return shipping costs. Original shipping fees (if any) are non-refundable.

2. Damaged or Defective Items (7 Days) Please inspect your order immediately upon arrival. If you receive a damaged or defective item, you must contact our Customer Service team within 7 days of delivery.

  • Solution: We will replace the item free of charge or offer a full refund. No return shipping is required for damaged items if clear photos are provided.

How to Initiate a Return

To start a return or report an issue, please contact our support team at hello@coyoskin.us

  • For Satisfaction Returns: Please include your Order Number and the reason for the return. We will provide you with the USA return address.

  • For Damaged Items: Please include your Order Number and clear photos of the damaged product.

Once your return is received and inspected (or your photos are verified), we will process your refund immediately to your original payment method.